Returns & Refunds

Return Policy

We want you to be completely satisfied with your purchase. If you're not happy with your order, you can return it within [number] days of delivery.

Return Conditions

To be eligible for a return:

  • Items must be unused and in their original condition
  • Items must be in their original packaging
  • Proof of purchase is required

How to Return

  1. Contact us at [email address] to initiate a return
  2. We will provide you with a return authorization and instructions
  3. Package the item securely in its original packaging
  4. Ship the item back to us using a trackable shipping method

Refund Process

Once we receive and inspect your return:

  • Refunds will be processed within 5-10 business days
  • Refunds will be issued to the original payment method
  • Shipping costs are non-refundable unless the item is defective

Exchanges

We currently do not offer direct exchanges. If you need a different size or item, please return the original item and place a new order.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately with photos. We will arrange for a replacement or full refund.

Non-Returnable Items

The following items cannot be returned:

  • Custom or personalized items
  • Items damaged by misuse
  • Items without proof of purchase

Contact

For return inquiries, please contact us at [email address].